Cancellation and Refund Policy

At DV Studio, we are committed to providing high-quality digital products and services to our customers. Please read the following policy carefully regarding cancellations and refunds for digital products.

1. Cancellation Policy:

1.1 Digital Products:

• Once a digital product (such as software, digital downloads, or digital services) is purchased and delivered, it is typically non-refundable.
• Cancellation requests must be submitted through our customer support email (dvstudio22work@gmail.com) only.

2. Refund Policy:

2.1 Digital Products:

• As digital products are typically non-refundable once delivered, refunds are provided only in exceptional circumstances and at the sole discretion of DV Studio.
• Refund requests must be submitted through our customer support email (dvstudio22work@gmail.com) only.
• Refunds, if approved, will be issued using the same payment method used for the original purchase.

3. Refund Turnaround Time
Once your refund request is approved, we will initiate the refund within 2–3 working days. The refunded amount will be credited back to your original payment method within 5–7 working days, depending on your bank or payment provider. If there is any delay beyond this period, please reach out to us at [your support email/phone] with your order details.

4. Contact Us:

If you have any questions about our Cancellation and Refund Policy, please contact us at email (dvstudio22work@gmail.com) only.

5. Changes to this Policy:

DV Studio reserves the right to update or change this policy at any time. Any changes will be effective immediately upon posting to our website